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Shipping
We may send you an email to confirm your order. Your order will be shipped 1~2 business days when your order has been confirmed. We ship by USPS and UPS. When you check out, please pick the shipping carrier you want. For some low cost small items, your may qualify for our Small Item Shipping Rate, click Custom in the carrier list to check.* For some big ARFs, your may qualify for our Big Item Flate Rate, just click Custom in the carrier list, you will get a lower rate.** If you want us to ship by any other shipping carrier not list there, please email us at sales@greenmodelusa.com .
* Alaska, Hawii and International customers are not qualify for Small Item and Big Item flate rate.
** For some big box size items, the shipping rate we charge is much lower than our actual shipping. We may change the shipping carrier you picked to another carrier for a lower rate without any notice.
Shipping Insurance
For any order value greater than $50, our shipping rate will include insurance up to $100 if you choose UPS. USPS shipping rate does NOT include any shipping insurance. If you receive your order with any shipping damage, please contact with us within 10 days. Any shipping damage report after 10 days of recieving will NOT be approved. If you need shipping insurance coverage more than $100, please contact us at sales@greenmodelusa.com for insurance quotation.
Free Shipping
For any Free Shipping offer, we have the rights to decide shipping carrier and insurance will NOT be included.
Customer Service 562-802-0680
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